Terms and Conditions

Using Box Courier Service means a few simple rules apply. These terms explain how bookings, deliveries, and relocation services operate. Once a courier request, parcel shipment, or Packers and Movers booking is placed, these conditions automatically apply. They exist mainly to avoid confusion during transport.

1. Services Covered

Box Courier Service handles several logistics and relocation tasks across India. Work is completed by trained Packers and Movers, transport carriers, and logistics staff. Services usually include:

• Courier and parcel delivery
• Household shifting services
• Office relocation assistance
• Bike or vehicle transport
• Packing, loading, and moving support
• Storage or temporary warehousing

2. Booking Process

Customers can place requests online or by phone. Before pickup is scheduled, a few details are normally required:

• Pickup address
• Delivery location
• Contact number
• Shipment weight or item description

3. Customer Responsibilities

A smooth move depends on accurate information. Customers should:

• Share correct pickup and delivery addresses
• Provide valid contact numbers
• Inform the team about fragile goods
• Keep personal valuables separate

4. Delivery Time

Transport timelines depend on distance, route planning, and vehicle availability. Most shipments move on schedule. Still, delays occasionally happen. Possible reasons include:

• Traffic restrictions
• Weather disruptions
• Transport availability
• Route changes

5. Restricted Items

Certain goods cannot be transported. Examples include:

• Illegal goods
• Explosives or hazardous chemicals
• Restricted materials under transport regulations
• Unsafe or unidentified packages
• Shipments containing such items may be cancelled or stopped during transit.

6. Damage or Loss

Our logistics team handles goods carefully during packing, loading, and delivery. However, transportation always carries a small risk. Insurance options may be available for selected services. Customers should report damage shortly after delivery so the issue can be reviewed.

7. Cancellation

Bookings may be cancelled before dispatch. However, charges may apply if vehicles, packing materials, or relocation staff have already been scheduled. Early communication helps avoid extra costs.

8. Website Use

Visitors should use the Box Courier Service website responsibly. Submitting false booking requests or attempting unauthorised access may result in service restrictions.

9. Updates to Terms

Occasionally these terms may change as services expand or logistics policies evolve. Any updates will appear on this page.

12. Contact Information

Questions about services or policies can be directed to Box Courier Service.

• Email: info@boxcourierservice.com
• Phone: +91 9053159135
• Address: Shop 6, Block F, Carterpuri Village, Sector 23A, Gurugram, Haryana 122017